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How We Protect Your Information

When you open an account with kodal ular, your personal data stays secure from the moment you deposit via DANA, OVO, GoPay or QRIS through to your withdrawal.

Account data encryptedPayment details securedNo third-party sharing without consent

Explore the Lobby Read FAQ

What Data We Collect and Why

kodal ular Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and account details when you register. During deposits and withdrawals via DANA, OVO, GoPay, QRIS or bank transfer, we record transaction amounts, dates and payment method information for verification and fraud prevention. We also track your login history, game

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activity and IP address to maintain account security and comply with local requirements where local law permits. This data helps us process your payouts accurately and prevent misuse. We retain account records for as long as your account is active, plus a retention period after closure
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in line with Indonesian financial regulations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Privacy Questions and Data Requests

Team online

Live Chat

Reach our support team 24/7 via the live chat button in your account. Ask about your data, request copies of your information, or report privacy concerns instantly.

Email Support

Send privacy requests to our dedicated email inbox. We respond within one business day with copies of your data or clarification on how we use your information.

Account Settings

Log in to your account and visit Settings → Privacy to review what we've stored, adjust communication preferences, or request data deletion where applicable.

HOW WE SAFEGUARD

Data Protection and Security Measures

Encryption

All data travelling between your device and our servers is encrypted with SSL technology. Payment information via DANA, OVO, GoPay and QRIS is never stored in readable form on our systems.

Withdrawal Verification

Before any withdrawal clears to your chosen payment method, we verify your identity and account status. This protects your funds and prevents unauthorised access to your balance.

Cookie Use

We use cookies to keep you logged in securely and to remember your preferences. You can disable non-essential cookies in your browser without losing core account features.

Third-Party Access

We share your data only with payment processors and fraud-detection partners who sign strict confidentiality agreements. We never sell your information to advertisers or data brokers.

Account Control

You can update, correct or request deletion of your personal data at any time through Account Settings. We process deletion requests within 14 days where local law permits.

Incident Response

If a data breach occurs, we notify affected account holders within 48 hours via email and offer free credit monitoring. We log all security incidents and report them to relevant authorities.

Privacy Policy Frequently Asked

We retain your account records for seven years after closure to comply with Indonesian financial reporting rules and dispute resolution. After that period, we securely delete or anonymise your personal information unless local law requires longer retention.

Yes. Log into your account, go to Settings → Data Access and download a complete copy of your information, including registration details, transaction history and login records. You can also request this via live chat, and we'll send it within one business day.

Only our payment processors and fraud-detection partners see your payment method details during deposit or withdrawal. We never display your full card or account number in your transaction history; only the last four digits appear.

If you request deletion, we anonymise your account within 14 days where local law permits. Some records are kept for financial and legal compliance, but your name, contact details and payment information are removed from active systems.

No. We never sell your data to advertisers, marketing firms or data brokers. We only share information with payment processors and security partners who are bound by confidentiality agreements to protect your privacy.

Visit Account Settings → Communication Preferences and uncheck marketing emails. You'll still receive account alerts, withdrawal confirmations and security notifications. You can also click the unsubscribe link in any marketing email.

Yes. Whether you access kodal ular on mobile app or web browser, all data is encrypted end-to-end and handled by the same security standards. Your location and device type are logged for account safety but never shared without consent.

How We Protect Your Information

Privacy Questions and Data Requests

Live Chat

Email Support

Account Settings

Data Protection and Security Measures

Encryption

Withdrawal Verification

Cookie Use

Third-Party Access

Account Control

Incident Response

Privacy Policy Frequently Asked

01 How long do you keep my data after I close my account?

02 Can I see what data kodal ular has about me?

03 Who can see my payment details when I use DANA, OVO, GoPay or QRIS?

04 What happens if I request my data be deleted?

05 Do you sell my information to third parties?

06 How do I opt out of marketing emails?

07 Is my data protected if I play on mobile or desktop?

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